Satisfied Junkluggers Customers

Making A Difference in Someone’s Life

On the surface we may look like we are in the junk removal business, but really we are in the wish granting business. How many times have you wished that you had more space in your home? Or didn’t have to deal with the hassle of bringing the leftovers from a yard sale to the dump yourself? Our franchisees manage teams of incredible luggers who grant those wishes each and every day for our customers.

We are providing a service that everyone needs and is happy to pay to not have to do themselves. One of the most important steps you’ll take as a Junkluggers owner is to assemble and lead your team of luggers who will act as brand ambassadors, spreading our commitment to protecting the environment while providing our customers with the best customer service around.

The positive impact that you’ll have on your community and the planet as a Junkluggers business owner is felt in many ways, but perhaps the most rewarding is the positive reaction you’ll receive from your customers on a daily basis. Oftentimes we are called to help during a stressful time in our customers’ lives. Whether they are moving, remodeling, or clearing out the estate of a recently departed loved one, they are incredibly thankful for our professionalism, on-time arrival, and workers who respect them and their situation.

Take a look below at just some of the feedback you could be receiving on a daily basis from future customers in your own community!

All comments below are presented exactly how we received them from our customers – typos and all! Please note that some personal & identifiable information has been hidden unless the reviewer has requested their full name be included with the review.

The guys were GREAT! They came in with a real “can do” attitude, smiled while they worked, never said no, and left the place in perfect condition. I would highly recommend them to anyone looking to have their ‘Junk Lugged’.
Brian, New York, NY
Mark and Adam were great! They showed up well within their expected window, but took the time to give me a call and let me know exactly when they would arrive. They made my pile of junk disappear in way less than the time I had estimated. Prompt, professional, polite, just perfect! Thanks Junkluggers!
Kristen L., Redding, CT
I thought the 2 guys who came to our house were super pleasant and courteous. When they were done- they returned about 5 minutes later – apparently unbeknownst to me, they saw my dog about 3 blocks from our home- recognized her, picked her up and returned her to me. This was exceptional, as others might have just seen the dog and said – hey that looks like the dog at the house we were just at. I think this kind of customer service is exceptional and was very much appreciated. Please pass on my thanks to them!
Carol, Woodbridge, Connecticut
I was so pleased with your service, your price, and your promptness is responding! Thank you for a job well done :)
Jennifer T., Flower Mound, TX
What’s not to like about the Junkluggers!? I called on a Friday afternoon to have a couch picked up on Saturday morning. Junkluggers showed up right on time and had the couch out of the apartment in less than 10 minutes. Amazing service that I will definitely be using again!
Robert B., Jersey City, NJ
Junk Luggers showed up on time and took care of everything I needed hauled away. They also sent me a receipt from the thrift store of the goods they had donated for me. I was moving and they removed one major stress from my move by doing the final clean out for me.
Charlotte W., Horsham, PA
You guys were awesome! Quick, efficient and the men were so nice and professional. A rarity in the service industry! Used you because i had a coupon, but would use you again and recommend you because of the terrific service. LOVE the green aspect of Junkluggers as well – just another reason i’d use you again and recommend to family & friends. Thanks!
Carrie, Westport, CT
Quick, neat, efficient, on-time, pleasant and on and on. I love the Junkluggers, they saved my life (or at least my home). It made all the difference in the world. Thank you and thank you again.
Emily S., Flushing, NY
It was SO easy to book and appointment, get information about costs and the actual removal was SO easy. You guys are also very nice (which is always appreciated as a bonus), and the fact that you donate appropriate items to charity is fantastic. Thank you so much!
Annie B., East Hampton, NY
Prompt, on time, called ahead to notify when will be there. Very professional (**excellent representation for your company**) and respectful of home and property, and personable as well, explained how the donations help the community. Very timely in removing what we needed to be removed. We definitely would use Junkluggers again and have already recommended to others.
Karen G., Fairfield, CT

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